We are using an asp web app as a helpdesk with Outlook task (2003) integration.
It works great for viewing, updating and deleting records (plus we have added a ton of helpdesk functionality to the records).
However, when I create a task (add a record to db) from our web app, I get a new task created every 5 minutes (that is our sync schedule). Basically if I create a task in the helpdesk called "fix input" I will have 20 "fix input" tasks after an hour.
I have tried creating the record with a VB created GUID, with a SQL created guid and without inserting a GUID (that doesn't work for sure). It seems as though Outlook/GC isn't recognizing the original task and keeps recreating it in Outlook, then syncing that back to the DB.
I hope all that made sense and thanks for your help.