barakis
2006-09-21T17:55:00Z
My problem:

Outlook Contacts

I add new contacts to my Outlook contactlist. After I push the button "load all", all new added contacts appear. But some of them disappear within about 20 seconds.
What I´ve made wrong? Wrong settings?

Thank you
Administrator
2006-09-21T17:58:00Z
I assume you are running Outlook in "Cached Exchange Mode"?

We do NOT recommend "Cached Exchange Mode" for use with GeniusConnect.

If sync between Outlook and Exchange fails, Outlook will remove all new added items!

Please see also:
http://office.microsoft....ance/HA011402591033.aspx 

barakis
2006-09-21T18:04:00Z
Thank you, it works !!!!!!!!!!![:)]
barakis
2006-09-27T15:27:00Z
another question:

is it possible to keep "Cached Exchange Mode"?
we need this option, because we have many employees who work outward.

please help me...
Thank you!
Administrator
2006-09-27T15:37:00Z
Hi,

You can better sync all user from one pc.
See example:
How to synchronize multiple MS Exchange user accounts from one dedicated PC/Server with MS Outlook and GeniusConnect.
http://www.geniusconnect...es/GeniusConnect/2/3/66/ 

(User without GeniusConnect can use Cached Exchange Mode)
barakis
2006-09-29T15:06:00Z
Unless I am missing something, to synch with a dedicated PC, we do not need the GeniusConnect. Our point is that we bought the GeniusConnect in order for our Sales people to keep their data shared and current. Since our Sales people are mostly underways (selling our wonderful product of course), a cached mode for the Exchange is just about absolutely necessary.
Is there some way to use cached mode with Exchange/Outlook?
Administrator
2006-09-29T15:31:00Z
So sales people are connecting to your database when they are disconnected from exchange?