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WimP
2021-01-06T19:09:00Z
Hi,

My Genius Connect software is not working.

Whenever I start Outlook I get the following error -2147467263:

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Administrator
2021-01-06T19:10:00Z
Hello,

Have you installed office updates recently ? What is your Office version?

Please see the following topic :

https://support.geniusconnect.com/Posts/t718- 

WimP
2021-01-06T19:11:00Z
Hi,

Microsoft Office is set to auto-update.

Microsoft Office current version 16.0.13426.20330 64 bit.
Administrator
2021-01-06T19:12:00Z
Hello,

Can you try the office repair :
https://www.companionlin...,_2007,_2010,_2013,_2016 


if the repair does not help. please see this topic :
https://support.geniusconnect.com/Posts/t574- 

WimP
2021-01-06T19:13:00Z
Hi,

I tried the repair suggested, which worked.

It found a 32 bit copy of a ms access runtime.

Thank-you

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  4. Whenever I start Outlook I get error -2147467263