Rogier
2008-09-24T23:07:00Z
Hello,

When I try to install the latetst version with the MSI package I get this message:
Module C:\Program Files\Genius@work\Geniusconnect\OutlookInterface.dll failed to register. HRESULT -2147024770. Contact your support.

Also the normal installation doesnt give any errors but I cannot register the addin into Outlook 2007.

I use XP with admin rights.
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Administrator
2008-09-24T23:11:00Z
Do you mean the .exe installation, with the "Normal installation"?

Can you try to run regsvr32 manually in the installation directory:
regsvr32 GatWCrypto.dll
regsvr32 DBContact.dll
regsvr32 OutlookInterface.dll
regsvr32 OutlookConnect.dll
regsvr32 GeniusNTLog.dll


Administrator
2008-09-24T23:15:00Z
Rogier
2008-09-24T23:24:00Z
GatWCrypto.dll is fine
DBContact.dll gives: LoadLibrary("DBContact.dll") failed - The specified module could not be found
OutlookInterface.dll gives: LoadLibrary("OutlookInterface.dll") failed - The specified module could not be found
OutlookConnect.dll gives: LoadLibrary("OutlookConnect.dll") failed - The specified module could not be found
GeniusNTLog.dll loads also fine

I use SP3 yes, with all updates installed for Office 2007 and windows.
Administrator
2008-09-24T23:27:00Z
Can you send us your email to info at geniusconnect.com, we will send you a GotoMeeting invitation and check your PC remote
Administrator
2008-09-25T20:15:00Z
Running C:\Windows\System32\fixmapi.exe worked! It somehow recreated the mapi32.dll file.