Hi Admin,

I want to use outlook for my salesforce to manage a shared set of contacts (CRM) that are maintained in a SQL DB that is also used for our business system.

I think if one salesman updates a contact's phone number, then does a sync it will update the DB. However, if the next salesman does a sync with the old phone number, the correct phone number will be overwritten.

Does the multi-user work around this? If so, how? Does it use timestamps?

Regards,
Jim [:D]

Admin,

I am very interested in the timestamp functionality. When do you think you could add it? What would motivate you to add it sooner rather than later. Please feel free to email me offline if you wish.

Regards,
Jim

timestamp support has been released in version 3.0.0.2