Administrator
  •  Admin
  • Advanced Member Topic Starter
2015-03-13T12:38:00Z
Background:
GeniusConnect can't create / instantiate connection to Outlook.


Possible error messages:
Error create Outlook.Application HRES: -2146959355
Error create Outlook.Application HRES: -2147319779
Error: OutlookConnection interface not started HRES: -2147467263
Library not registered. HRESULT: 0x8002801D

The root issue is that the Version reference for the TypeLib created by the Outlook installation is pointing to an incorrect value. This is typically caused by having different versions of Microsoft Office products installed. (can be also caused by Language Accessory Pack installation, example: you have Office 2016 English and have installed Dutch Language Accessory Pack)

The following should help correct this issue.
Please Note:
THIS IS A MICROSFOT BUG and any use of this information is at the user's own risk.



Steps to reproduce for example in Excel:
1.Add the “Send to Mail Recipient” command to the toolbar
2.Click on “Send to Mail Recipient” Selecting “Send the current sheet as the message body”


Try Office Repair:
Office 365 Repair...  


Other Office versions repair... 
Administrator
  •  Admin
  • Advanced Member Topic Starter
2017-03-06T21:35:00Z
Administrator
  •  Admin
  • Advanced Member Topic Starter
2020-06-02T18:31:00Z
if the repair does not help. please see this topic :
https://support.geniusconnect.com/Posts/t574-