PZercom
2022-07-25T08:03:19Z
Hello,
I am having problems with registering the license count. We have had a lot of turnover in the last 6 months and peoples computers have been reformatted without freeing up the license before the reboot. It says my count is at 27 and I can’t install the registration and run the application. My count of active users should be 22 to 24. That is number of devices that will be using genius connect. How can I get these installs to work again. Do I have to send you a list of our users or how does that work.
Thanks
Administrator
2022-07-25T08:07:39Z
Hello,

We can reset the license count for your license key manually, Please mail us your license key and PC names that should be unregistered ,

For email please see...