I am evaluating Genius Connect to intergrate into my service software. The setup I am trying to create is each of my service administrators have the same set of calendars setup in their personal outlooks (Will be shared exchange calendars soon. Each calendar is for a specific technician. The setup works excellently for moving a service job around the same technicians calender. The functionality I am trying to add is the ability to view 2 technicans calendars side by side and drag and drop a service call from one to the other. My database currently is MS Access and it links to a query that returns the following fields:
RecordID = Primary Key
CustomerName = Outlook:Subject
Name = (Not Mapped - Technicians Name)
DateTime = Outlook:DateTime
I use essientally the same query for each calendar except I filter it by the techs name.
Is there a mapping that would map the name of the calendar (or in outlook terms the folder name) to the database record?
As an FYI, I am currently running Outlook 2003.
Thanks in advance