osiadhail
2009-08-08T21:17:00Z
I have a problem when the auto-load feature is activated on some folders. When I try to open an item that is not already selected, (double-clicking on an unselected item) the item (a custom form) opens, then closes immediately. At that point, with the item already selected, I can open it properly. However, If I select the item and wait a few moments for it to load, then I can open it without a problem. However, I can't really expect my users to do this, and they will get annoyed with the forms closing on them. I have this problem in two synced folders, but not in two others. The problem only occurs in one of the folders when the item has been changed remotely, but in the other folder, the item will always close whether it has been changed remotely or not. In the other two folders, the item will open, and instead of closing, the data will just change to match the db when the item finishes syncing, which only takes a moment.

What can I do about this? Is there a way to prevent the item from opening the first time until after the db sync is completed?
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Administrator
2009-08-10T10:43:00Z
GeniusConnect will Close/re-open an Item only when it is running on the same PC.

We can send you an GoToMeeting invitation and check your config remotely, please send us an email to info at geniusconnect.com
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