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webcraftnz

New Zealand
1 Posts

Posted - 02 Jul 2020 :  18:26:31  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
I am using the latest Windows 10 with Microsoft 365.
This is the error I am getting...
"Load Behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-in"

Can you please help me to fix this error?
Thanks.

Admin

Czech Republic
1710 Posts

Posted - 02 Jul 2020 :  21:22:09  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello,

please see the following MS topic : https://answers.microsoft.com/en-us/msoffice/forum/all/not-loaded-a-runtime-error-occurred-during-the/3f50b327-8edd-4931-b93e-5280b7734d7a

It is a different Add-on but the same problem, if it does not solve the problem, please mail us and we can plan a remote session to check your system, for the support email please see : https://www.geniusconnect.com/support-contacts/

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